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Anonymous
2024-09-18T15:12:12+00:00

i cant get into sharepoint website from my MAC

Request Id: 5520de81-b7b9-4131-a2bf-1c3a764bc000

Correlation Id: 4a7d51a1-4088-1000-1be6-f1dcaa79b974

Timestamp: 2024-09-18T15:05:14Z

Message: AADSTS50177: User account '******@gmail.com' from identity provider 'live.com' does not exist in tenant 'Microsoft' and cannot access the application '00000003-0000-0ff1-ce00-000000000000'(Office 365 SharePoint Online) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

Microsoft 365 and Office | Install, redeem, activate | Other | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-09-19T08:54:13+00:00

    Dear najla al,

    Welcome to Microsoft Community.

    We understand that you are unable to log in and access your SharePoint through Azure.

    About Azure and SharePoint, I need to explain to you:

    Since Azure-related issues require more professional technical information to help you solve them, I suggest you try to seek help in Microsoft learn (English only), where there are more experts in related fields who can provide you with better solutions.

    It is designed to support advanced users like you. Many users prefer to ask questions through this section and get more professional responses.

    Here is a link to a forum where you can ask specific questions and share your ideas for solving the problem.

    Azure App Service - Microsoft Q&A (English only)

    Finally, although I can't assist you further, I hope the information I provided can help you find a better direction.

    We will keep this issue on file in case our great volunteers come up with ideas for you.

    Best regards

    Zenobia.Z | Microsoft Community Support Specialist

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