Word 2016 Table Caption Bug

Question

HW Environment: I7 32 Mb 1Tb SSD over half free

SW Environment: Win 10 (fully updated), Office 2016 working in English only

Problem:

When attempting to add a caption to a table, the caption dialogue jumps to some arbitrary place, the document content shows all selected and becomes locked against further writing. Exiting Word and returning to it with the same doc, shows it all selected and locked. The only "solution" is to try and cop/paste it to a new doc.

Additional notes:

1. This only occurs in a doc several pages long with figures and tables.
2. If you open a new doc, add a heading and a table, it does not happen.

This problem has only emerged over the last six months or so, suggesting that it may be related to a Windows 10 or Office 2016 update.

Has anyone else seen this behavior?

Answer 1

Thanks for the update.

I am not seeing an issue here (Microsoft 365 subscription, version 2407, running on Windows 11) with comments in long documents which indicates an issue that is specific to Word 2016.

If you want to, you can share a problem document. Fill it with nonsense text and nothing important. We just need a doc that illustrates the problem.

Answer 2

This started about 6 months ago in a different doc for a different client. So the answer is,any long doc..

Answer 3

Do you see this in all of your long documents? Or is the issue document-specific?

Answer 4

Hi! Daniel Feiglin,    

Thank you for the information you have provided!

I noticed that the version of your Office application is Microsoft Office Profession Plus 2016, and as our professional user, your question is more appropriate to post in: Microsoft Learn (English only), you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

Here is a link: Office - Microsoft Q&A(English only) to the forum where you can raise specific scenarios and share your idea to help solve the problem.    

Sincerely hope that your question will be dealt with appropriately after contact the correct department. Thank you for your understanding!

Thank you for your understanding and patience.

Best Regards Eddy | Microsoft Community Support Specialist

Answer 5

Hi! Daniel Feiglin,   

Welcome to the Microsoft Community! I realize that you've encountered a problem with table headings that cannot be written and I understand how you feel. I noticed that you mentioned that your issue does not reappear in the new document. In order to be able to investigate your issue further, I sincerely invite you to share the following information with me:

1. Please provide me with a screenshot of the detailed version information of the Office application: please open a Word document > click File in the upper left corner > click Account in the lower left corner, and provide me with a screenshot of the complete page (if the screenshot contains private information, please cover it and upload it ) .
2. Please send me a private message with the file that is causing the problem so that I can further test the issue in different versions of Office applications: Please click on your avatar in the upper right corner of the page > Click on the three dots in the lower right corner of your username in the pop-up screen > Click on View Private Message   

Thank you for your understanding and patience and I look forward to hearing from you. Best Regards Eddy | Microsoft Community Support Specialist