Microsoft Power BI - stuck on downloading

DineshBabu S 1 Reputation point
2021-08-31T18:30:01.19+00:00

User trying to download power BI app inside Intune company portal on his iPad
since Friday started downloading now it's Monday it is still stuck on downloading
Cancel the dowlod , restart the device , and reinstall still same issue
128004-microsoftteams-image-7.png

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Crystal-MSFT 44,931 Reputation points Microsoft Vendor
    2021-09-01T04:07:36.85+00:00

    @DineshBabu S , Thanks for posting in Q&A. Based on my test on my iPhone, I find when I deploy Power BI via built in app. and click to install in company portal. It will pop up a windows to ask for the install. And then apple ID password is needed to be inserted. Then the installation is starting.

    For our issue, I would like to confirm if our process is stuck after we get the installation windows and enter the Apple ID password?

    If yes, I suggest to manually install the Power BI from apple app store to see if it can be installed successfully. I wonder if the free space is enough for our installation. We can check it as well.

    If there's anything unclear, feel free to let us know.


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  2. DineshBabu S 1 Reputation point
    2021-09-06T11:57:32.393+00:00

    129577-power-bi.png

    It still shows like above while try to install