Microsoft Power BI - stuck on downloading

DineshBabu S 1 Reputation point

User trying to download power BI app inside Intune company portal on his iPad
since Friday started downloading now it's Monday it is still stuck on downloading
Cancel the dowlod , restart the device , and reinstall still same issue

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Crystal-MSFT 44,931 Reputation points Microsoft Vendor

    @DineshBabu S , Thanks for posting in Q&A. Based on my test on my iPhone, I find when I deploy Power BI via built in app. and click to install in company portal. It will pop up a windows to ask for the install. And then apple ID password is needed to be inserted. Then the installation is starting.

    For our issue, I would like to confirm if our process is stuck after we get the installation windows and enter the Apple ID password?

    If yes, I suggest to manually install the Power BI from apple app store to see if it can be installed successfully. I wonder if the free space is enough for our installation. We can check it as well.

    If there's anything unclear, feel free to let us know.

    If the response is helpful, please click "Accept Answer" and upvote it.
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  2. DineshBabu S 1 Reputation point


    It still shows like above while try to install