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Sign in problem

Anonymous
2024-10-28T10:54:21+00:00

my micosoft account says I am signed in but when I try to open a word document it asks me to sign in - trying to do so just sends me round in a circle of signing and then being asked to do so again

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2024-10-28T13:47:54+00:00

    I can't follow these instructions as Idon'tunderstand them. I sometimes have to log out of my personal Microsoft account in order to log into my uni account.

    Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version>Modify /Repair, once the repair completes re-test (Quick repair)

     

    O365 when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.

     

    Win search for Word > Resulting shortcut > Rt click > Pin to task bar > start Word from that shortcut (hover mouse over the shortcut gives access to the 10 most recent docs)

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  2. Anonymous
    2024-10-28T11:13:46+00:00

    Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version>Modify /Repair, once the repair completes re-test (Quick repair)

    O365 when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.

    Win search for Word > Resulting shortcut > Rt click > Pin to task bar > start Word from that shortcut (hover mouse over the shortcut gives access to the 10 most recent docs)

    Was this answer helpful?

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