Error Tag: 7q6caError Code: 1067 Microsoft and Office will not activate. Lower bar on screen does not work. Only things that work are Web browser and other non-Office apps I have installed.

Question

Microsoft and Office will not activate. Lower bar on screen does not work. Only things that work are Web browser and other non-Office apps I have installed.

Answer 1

Hi CareerPick17,

Thanks for your post in Microsoft Community.

Are you encountering an error message similar to this?

This is a recent hot issue that users worldwide have reported. We are investigating the incident, and our preliminary assessment suggests that there is a compatibility issue between the system profile and the Office update patch. Some users have indicated that creating a new local account to log into Windows can resolve the issue, as this generates a new system profile with fresh permissions. You might want to give this a try:

• Refer to this document to create a local account: Manage user accounts in Windows - Microsoft Support
• After logging into Windows with the local account, then log into your Office applications using your Microsoft account.

Please let me know if this works, as it will increase the credibility of the support report sent to the development team, and I look forward to your reply!

Best Regards,

Thomas C - MSFT | Microsoft Community Support Specialist