Problems with Onenote

Question

Onenote has information that I have entered in it, today I opened it and realized that the information in Onenote has disappeared and I need to retrieve it!

Answer 1

Hi Ralph Palladino

I noticed that you marked ‘No Help’ for Jonathan.Z - MSFT's reply, but you have not replied to this thread.

We look forward to helping you resolve your issue, but we need your co-operation. Effective communication is key to a thriving Microsoft community.

We look forward to finding out if you can currently see these notes on the OneDrive web site.

Best Regards,

LucyW-MSFT | Microsoft Community Support Specialist

Answer 2

Hi Ralph Palladino,

Thanks for visiting Microsoft Community.

All recent changes to your OneNote notes are stored in your OneDrive. You can try logging into onedrive.live.com and look for the specific notes in the "Documents" folder. If you can find and open them there, it indicates that the files themselves have not been lost. You may choose to edit the file locally by selecting "File-Info" in the top left corner and then choosing "Edit in Desktop App."

If you cannot find your note files in OneDrive, please check the OneDrive Recycle Bin or the "History" section in OneNote. If you still cannot locate them, it suggests that the edits made to the files were not saved to the cloud.

I hope the above content clarifies the current situation.

Best Regards,

Jonathan Z - MSFT | Microsoft Community Support Specialist