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Excel Document not loading for all sharepoint users

Anonymous
2024-09-12T13:33:21+00:00

I have a SharePoint site with an excel file embedded into it. The excel file is displayed fine for some users, however for others they receive an icon kind of like a sad face on a page and the excel file does not show up at all. I'm not sure why this is happening?

Microsoft 365 and Office | SharePoint | For business | Other

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  1. Anonymous
    2024-09-12T15:37:55+00:00

    Dear Izzy Stapley, Good day!**I have a SharePoint site with an excel file embedded into it.******To further narrow down this phenomenon, can I confirm if you are inserting the file as such? Typically, files can be uploaded to a document library for collaboration.however, for others they receive an icon kind of like a sad face on a pageIf it's convenient for you, please share a screenshot of this page with me so that I can get to know you specifically.Looking forward to hearing from you.Sincerely,Tin | Microsoft Community Moderator

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