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Anonymous
2024-11-11T10:42:51+00:00

I can't log in to mylife account using chrome it says it has been blocked due to entering wrong password..how do I resolve this I have an exam in couple of hours I can't use any other site like operamini

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
    2024-11-12T19:04:02+00:00

    To which type of account are you trying to sign in?

    Note that this forum deals with Microsoft products and services, only.

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  2. Anonymous
    2024-11-11T12:19:41+00:00

    Hi LIZZY SIBONGILE MALULEKE,

    Greetings. Thank you for posting the thread to our community.

    I understand your concern, it seems you cannot access your school account as it has been blocked due to entering wrong password. For the situation you’ve encountered, I do understand the inconvenience caused and feel very sorry about it.

    Due to this situation, I sincerely suggest you contact your admin or the IT team of your school (usually it is the person who gave you this account) asap as they have the permission to modify or unblock your account. Here is the support article as reference for you to look for the way to find your admin: How do I find my Microsoft 365 admin? - Microsoft Support.

    Note: Please notice and accept my apologies that as moderators in the community, we don’t have the privilege to get access or modify your school account. Only your admin has the access of your account.

    Appreciate for your patience and understanding.

    Hope you having a nice day.

    Sincerely,

    Harry | Microsoft Community Moderator

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