Cannot sync SharePoint library

Question

I cannot sync SharePoint site library, shortcut already exists

Answer 1

Dear Alex Xing233,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

We've went through your post carefully and understand your concern about not being able to sync SharePoint library as expected. For the issue encountered.

To help you better, please confirm if you are facing the situation similar to the scenario shared in OneDrive sync app error: Unable to sync shortcut - Microsoft Support.

If yes, pleases Remove shortcut to the SharePoint folder in OneDrive and sync SharePoint again to check the outcome.

If this is not consistent with your scenario or any further assistance needed, please feel free to post back and point that. Meanwhile, please share some screenshots of the issue encountered, you operating system version and your OneDrive sync client version with us.

For your reference: Which version of OneDrive am I using? - Microsoft Support

We appreciate your kind patience and understanding that sometime the initial reply may not resolve the concern immediately or there may have some misunderstanding about your scenario, but we would like to hear the updates from your side and let's figure out the further suggestions. 

If the understanding above is not consistent with yours, please feel free to post back and point that.

Your understanding and patience will be highly appreciated. We hope that you are keeping safe and well!

Thanks for your cooperation.

Sincerely，

Rhoda | Microsoft Community Moderator

Answer 2

Dear Alex Xing233,

Thank you for posting back and we really appreciate for your kind words

If you find the reply helpful, you can also use the feedback tool under my reply to give us your feedback. This will help other members in this community who have similar questions to find the thread and the answer more efficiently.

Welcome to post new threads in this community when you have other questions next time, we are always here to assist you.

Hope you have a great day, stay safe and healthy!

Sincerely,

Rhoda | Microsoft Community Moderator

Answer 3

Thank you!