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How do I Activate Microsoft 365?

Anonymous
2024-10-15T20:01:00+00:00

I have tried Activating Microsoft 365, but nothing is working. I have uninstalled the apps, rebooted my computer several times and nothing is working. I have looked at the Microsoft 365 support page and tried everything and nothing is working. When I call the 800 number, the automative systems hangs up because "activating can be done online", but it's not working. I have had this Microsoft 365 for 2 years and I have never had an issue. The Microsoft 365 forums are not beneficial for me. I need to be able to speak with someone, instead of reading and trying these tips or "support" that is no help.

Microsoft 365 and Office | Install, redeem, activate | For education | MacOS

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2024-10-20T16:05:12+00:00

    It's important to know that your version of Office, version of Mac OS, and the license type are all factors in activation. You haven't told us any of that information, so all we can do is offer general advice.

    ACTIVATE MICROSOFT OFFICE

    Stand-alone perpetual license:

    Activate Office for Mac - Microsoft Support

    -or- 

    MS 365 subscriber:
    Activate Office - Microsoft Support

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  2. Anonymous
    2024-10-16T01:00:34+00:00

    Dear Nurse 25,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    As per your description, we're sorry to hear that you are having issue activating Microsoft 365 office and need to speak to someone for support.

    Please comprehend that forum support in this community may have limited resources and permission to provide support outside the community, we can only reply to the posts in the community currently.

    Given this, to get online support speaking with someone, more resources need to be involved in to help you further. We've noticed that you posted this thread under "For Education" category, for work/school account organized by the organization, admin privileges are required to contact Online Support team.

    In this situation, please contact your Microsoft 365 administrator, follow steps in this article to contact Online Support. The support team has higher permission to remotely assist you and will involve more resource to further investigate the issue. This would be the most efficient way in handling this case for you.

    About how to find the admin in your organization, you can see How do I find my Microsoft 365 admin? - Microsoft Support

    You can also use a personal account like Gmail.com, Outlook.com, Hotmail.com etc. to contact Online Support team via Contact - Microsoft Support.

    Meanwhile, if you're willing, please share some screenshots of the issue encountered and more detailed information here, we will try our best to help.

    Sorry for the inconvenience again. Your patience and understanding are highly appreciated. Hope you stay safe and healthy.

    Sincerely,

    Rhoda | Microsoft Community Moderator

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