Issue with SharePoint Stream Web Part - Error When Selecting Folder as Source

Question

Hello,

I am encountering an issue while using the SharePoint Stream web part. When configuring the web part, I see four source options:

1. Videos on this site
2. Folder
3. Playlist
4. Single video

The web part functions perfectly when I select "Videos on this site," "Playlist," or "Single video" as the source. However, when I choose "Folder" and attempt to select a folder, I receive the following error message:

“The object specified does not belong to a list. Change your selections and try again. Can't find videos in this folder. Select a folder with videos, and they'll show up here.”

This issue seems to be specific to the "Folder" option. I have double-checked the folder to ensure it contains videos, yet the error persists.

Could someone please assist in identifying the cause of this issue and suggest a solution? I have also attached a snapshot of the error for reference.

Thank you in advance for your help!

Answer 1

Hi respected Safar Mansuri,

Thanks for your valuable feedback and sharing updates with us and I really appreciate your effort and your precious time doing.

And I appreciate your kind words.

If you don’t mind and if it is convenient for you, could you please send recording video to me so that I can look from my side, and I will check this behavior and help you to fix and verify the result with you.

If there is confidential information, then you can send it to me in Private Message(PM). you can access PM from the top right corner of this page, as shown in image below:

Your understanding and patience will be highly appreciated. I hope that you are keeping safe and well!

Sincerely,

Waqas Muhammad

Answer 2

Hello Waqas Muhammad,

Thank you for your detailed response and for taking the time to test the issue on your end. I followed the steps you provided to create a library using the classic experience and uploaded videos as instructed. However, I am still encountering the same error when I select the "Folder" option in the SharePoint Stream web part.

While "Videos on this site," "Playlist," and "Single video" work fine, the "Folder" option continues to display the error:

“The object specified does not belong to a list. Change your selections and try again. Can't find videos in this folder. Select a folder with videos, and they'll show up here.”

I have ensured that the videos are uploaded to the document library created in the classic experience as per your instructions. Despite this, the issue persists. Is there anything else I could be missing, or are there any additional configurations that need to be checked?

I appreciate your continued assistance and any further steps you can recommend to resolve this problem.

Thank you again for your support and patience!

Best regards,
Safar Mansuri

Answer 3

Dear respected Safar Mansuri,

Good day! Thank you for posting to Microsoft Community. We are happy to help you.

I’m sorry you’re having a problem but based on your description we can work together to resolve it.

For the situation you encountered, we deeply understand the inconvenience caused and apologize for it.

As per your description, based on my test, it seems that I can also meet the same behaviour as like you described above. When choose "Folder" option we will get error message in SharePoint Stream web part. However, there is no issue when choose "Videos on this site," "Playlist," or "Single video" as the source in SharePoint Stream web part.

Firstly, please allow me to explain. The choose "Folder" option only work when you save video inside the "document library" via created by classic experience( not a general document library).

Based on my test, please follow my below steps.

1.Create a library(video library) via go to SharePoint online site content>Select Settings >Add an App>click on in the classic experience.

 

2.Select document library to create:

3.You will see created document library under site contents:

4.Access the document library and upload a video.

5.Then go to your SharePoint online Stream web part>select the document library>choose Folder and video will appear.

Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

I'm sorry and I apologize for that.

Appreciate your patience and understanding and thank you for your time and cooperation.

Sincerely,

Waqas Muhammad