error 0x80040d13

Question

the OneDrive wouldn't connect to my PC. I tried to delete and reinstall, but then I wasn't able to reinstall it. it showed me this error (0x80040d13) and suggested me to try again later.

Answer 1

Dear Florian Peter,

Thanks for the feedback, will try doing an in-place upgrade/repair install. See how it works:

Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: 

1. How to run In-place upgrade in Windows 11 - Microsoft Community
2. How to perform an In-place Upgrade with Windows 10 Step-by-Step Guide - Microsoft Community

Best Wishes

Pyke.D | Microsoft Community Support Specialist

Answer 2

I have the same probleme.

checked all of the above successfully but none resolves the issue.

I cannot install one drive again on my laptop

Answer 3

Dear Abd Ajjour,

Hello! Welcome to the Microsoft Community. I'm glad to be able to assist you. If I misunderstand your question, please let me know promptly.

I understand that you deleted OneDrive and encountered an error when reinstalling it. I understand the trouble this problem has caused you, and I will try my best to help you solve it.

Based on your error code, I am not sure what is causing your problem. There is no information related to this error code on the official website. If possible, please share a screenshot of this error.

Considering that the error occurred when you installed OneDrive, you can temporarily try the following steps to see if it can alleviate your problem:

1. Can you access various Microsoft services normally? For example, Microsoft Store, website, application login, etc. If not, check the following threads to deal with your network problems:

Can someone help me figure out why Win11 won't connect to game - Microsoft Community

2. Check if you have administrator privileges and you have full access to the folder where OneDrive is installed.
3. Check if the OneDrive you installed previously is completely uninstalled. If not, uninstall it.

If you have more information, please let me know in time. My next reply may be late. Thank you for your patience and don't worry. I will continue to follow up on this thread.

I hope the above information is helpful. If you have any progress or questions, please let me know.

Best Wishes

Pyke.D | Microsoft Community Support Specialist