A Microsoft file hosting and synchronization service.
Dear Cremildo - COHIMA,
I hope this message finds you well.
Thank you for bringing the OneDrive error to our attention. To assist you better, we need some additional information regarding the issue.
To help us diagnose and resolve the issue, could you please provide the following information:
Description of the Issue:
- What action were you performing when the error occurred? (e.g., signing in, syncing a folder, accessing a document)
- Has this issue occurred before or is this the first time?
Error Message Screenshot:
- Could you please provide a screenshot of the error message? (0x800….)
Permissions check:
- Could you please open your OneDrive from Online and check if you are able to access it from web browser?
Check Internet Connection: Ensure you have a stable internet connection. Disconnect and reconnect to your network to see if the issue persists.
Your assistance in providing this information will help us identify the root cause and find a solution more quickly.
Thank you for your cooperation.
Best Regards,