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Does Microsoft support really provide solution?

Anonymous
2024-09-19T20:58:53+00:00

I have multiple tickets opened to get a resolution to my One Drive. They keep closing the tickets and no resolution for over a month. I am unable to use OneDrive at all. Has anybody able to ever get resolution from Microsoft support for any issue?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-09-20T13:10:38+00:00

    In any O365 Component > Help > Contact Support

    Assuming it worked before start with the basic repair

    Restart the PC, once fully loaded, repair Office,> Apps & Features>Select Office your version>Modify /Repair, once the repair completes re-test (Quick repair)

    O365 when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.

    Win search for Word > Resulting shortcut > Rt click > Pin to task bar > start Word from that shortcut (hover mouse over the shortcut gives access to the 10 most recent docs)

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