Microsoft learnbing dashboard is not loading

Theerthu Reddy 1 Reputation point
2020-07-28T09:27:33.257+00:00

I scheduled an exam on 28th july at 3pm. But when I was trying to open the certification dashboard and start the exam, the page was not loading and I was not able to take the exam because of this. Can you please find a solution.

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  1. Leon Laude 85,666 Reputation points
    2020-07-28T09:52:07.83+00:00

    Hi,

    Microsoft Learning / Certification is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated Microsoft Learning / Certification forum over here:
    https://trainingsupport.microsoft.com/en-us/mcp/forum

    (Please don't forget to accept helpful replies as answer)

    Best regards,
    Leon

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  2. Haya Liza Korah 1 Reputation point
    2020-07-28T18:18:27.587+00:00

    I see the same issue and also several others. Is this global outage

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  3. Grmacjon-MSFT 16,191 Reputation points
    2020-07-30T07:11:34.813+00:00

    Hi all,

    Based on this thread on the training support forum, it looks like the issue has been resolved. Here is the workaround they provided if you are still seeing this issue:

    Please follow the steps provided below:

    -Try using your browser in InPrivate/Incognito

    -Clear cache and cookies (steps here) Make sure you check Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete

    Hope that helps.

    -Grace

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