Subscription

Question

I have two subscriptions coming out of my bank and I am unsure what they are for, how can I stop these?

Answer 1

Hello Donna Fleetwood,

Good morning! Thank you for posting in the Microsoft Community.

Before proceeding, could you allow me to gather information below to narrow down your specific scenario?

• Could you share a screenshot of payment details.
• Could you please share the affected User Principal Name (UPN), which is the email address associated with the issue?

Providing this information will help us better understand the problem.

If you share the information requested above, it will help us with future inquiries.

Please note that my initial response may not resolve your current situation immediately. However, with your help and more detailed information, we can work together to find a specific direction for your current situation.

Note: Due to the forum policy and to protect sensitive information, please share with me above some screenshot information requested in "View Private Messages".

Here are the steps to open "View Private Messages":

To view the private messaging options> Sign in to the Microsoft Community, use the email account where you posted this thread information in the Microsoft Community, > click your profile picture in the upper-right corner, > select the My Profile option.

I look forward to your next update on this in a private message. I will provide further guidance accordingly.

Sincerely

Feroz Mahmud | Microsoft Community Moderator