Failed updates on Windows Server 2012 Virtual Machine AWS

Question

It has been two months now since we've encountered error code 800F0922 and we cannot proceed with the monthly windows update for July and August due to this error.

Already tried sfc /scannow, Dism /Online /Cleanup-Image /RestoreHealth, restarting wuauserv and bits, clearing cbs log and none seem to work.

Can you help us with this?

Thank you in advance!

Answer 1

Hello @Renz

Please follow these steps, it will help you:

Reset Windows Update components manually

1 Open a Windows command prompt. To open a command prompt, click Start > Run. and paste (or type) the following command and then press ENTER:

cmd  

2 Stop the BITS service, the Windows Update service and the Cryptographic service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.

net stop bits  
net stop wuauserv  
net stop cryptsvc    

3 Delete the qmgr*.dat files. To do this, type the following command at a command prompt, and then press ENTER:

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"  

4 If this is your first attempt at resolving your Windows Update issues by using the steps in this article, go to step 5 without carrying out the steps in step 4. The steps in step 4 should only be performed at this point in the troubleshooting if you cannot resolve your Windows Update issues after following all steps but step 4. The steps in step 4 are also performed by the "Aggressive" mode of the Fix it Solution above.

Rename the following folders to *.BAK:

%Systemroot%\SoftwareDistribution\DataStore  
%Systemroot%\SoftwareDistribution\Download  
%Systemroot%\System32\catroot2  

To do this, type the following commands at a command prompt. Press ENTER after you type each command.

Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak  
Ren %Systemroot%\SoftwareDistribution\Download Download.bak  
Ren %Systemroot%\System32\catroot2 catroot2.bak  

Reset the BITS service and the Windows Update service to the default security descriptor. To do this, type the following commands at a command prompt. Press ENTER after you type each command.

sc.exe sdset bits D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)  
sc.exe sdset wuauserv D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;PU)  

5 Type the following command at a command prompt, and then press ENTER:

cd /d %windir%\system32  

6 Reregister the BITS files and the Windows Update files. To do this, type the following commands at a command prompt. Press ENTER after you type each command.

regsvr32.exe atl.dll  
regsvr32.exe urlmon.dll  
regsvr32.exe mshtml.dll  
regsvr32.exe shdocvw.dll  
regsvr32.exe browseui.dll  
regsvr32.exe jscript.dll  
regsvr32.exe vbscript.dll  
regsvr32.exe scrrun.dll  
regsvr32.exe msxml.dll  
regsvr32.exe msxml3.dll  
regsvr32.exe msxml6.dll  
regsvr32.exe actxprxy.dll  
regsvr32.exe softpub.dll  
regsvr32.exe wintrust.dll  
regsvr32.exe dssenh.dll  
regsvr32.exe rsaenh.dll  
regsvr32.exe gpkcsp.dll  
regsvr32.exe sccbase.dll  
regsvr32.exe slbcsp.dll  
regsvr32.exe cryptdlg.dll  
regsvr32.exe oleaut32.dll  
regsvr32.exe ole32.dll  
regsvr32.exe shell32.dll  
regsvr32.exe initpki.dll  
regsvr32.exe wuapi.dll  
regsvr32.exe wuaueng.dll  
regsvr32.exe wuaueng1.dll  
regsvr32.exe wucltui.dll  
regsvr32.exe wups.dll  
regsvr32.exe wups2.dll  
regsvr32.exe wuweb.dll  
regsvr32.exe qmgr.dll  
regsvr32.exe qmgrprxy.dll  
regsvr32.exe wucltux.dll  
regsvr32.exe muweb.dll  
regsvr32.exe wuwebv.dll  

7 Reset Winsock. To do this, type the following command at a command prompt, and then press ENTER:

netsh winsock reset  

8 If you are running Windows XP or Windows Server 2003, you have to set the proxy settings. To do this, type the following command at a command prompt, and then press ENTER:

proxycfg.exe -d  

9 Restart the BITS service, the Windows Update service and the Cryptographic service. To do this, type the following commands at a command prompt. Press ENTER after you type each command.

net start bits  
net start wuauserv     
net start cryptsvc   

10 If you are running Windows Vista or Windows Server 2008, clear the BITS queue. To do this, type the following command at a command prompt, and then press ENTER:

bitsadmin.exe /reset /allusers  

For more information please go through this link:
https://learn.microsoft.com/en-us/windows/deployment/update/windows-update-resources#reset-windows-update-components-manually

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