Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello Nancy Price1, Welcome to the Microsoft community.This may be a problem with your subscription.The community advises users on resolving issues and cannot help you check your subscription information.Please follow the steps below to contact Microsoft Online Support and have support check your subscription status for you.1.Click on the link:Contact - Microsoft Support2.Type "Contact" in the input box.3.Select "Get Help" .4.Click "Contact Support".5.Select "Microsoft 365 and Office" in the Products and Services drop-down menu.6.Select "Manage my Subscription" in the category.7.Click "Confirm".8.Choose to chat with a support specialist in your wed browser.SincerelyCarlos - MSFT | Microsoft Community Support Specialisto