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how to get admin access

Anonymous
2024-09-17T09:06:44+00:00

well i am sole user of the account and when i checked i didnt have the admin access how do i get it please help. i am the owner of that business account and sole user

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-09-17T10:29:28+00:00

    Dear Office JMS

    Good day!

    Thank you for posting to Microsoft Community. We are glad to assist!

     I'm sorry to hear that you are having issues with unable to get admin access. May I please know if you have received any invoice or billing email for this subscription?

    Also, if you have this account information, you can share with me as well. Usually at the bottom of the invoice email or the welcome email.

    Domain:

    Organization name:

    For data and account privacy, please share this with me along with other information via private message I have initiated for data and account privacy. You can access the private messages section through "My Profile". Account Manager-->My Profile-->View Private Message. (See screenshot below) 

    Thanks for your precious time and your understanding would be highly appreciated. Have a nice day!

    Best regards,

    Allen | Community Moderator

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