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i tried rearranging and its coming up blank.
Yes, an incredible misdirection. I would ignore people who waste my time like that.
As for the other comment, yes there is matching criteria, if i split this between two sumifs statement then both work e.g if i search by customer name and date it works, if i search customer name and "deposit" it works but not together and i have matching criteria, i am lost at this stage.
What Rory is correctly trying to make you understand is a situation like the following:
Row 1 matches the criteria for column N and column E.
Row 2 matches the criteria for column N and column A.
But no row matches all three criteria because the value in E2 is "withdrawal", not "deposit", and A1 is less than, not greater than, 500.
The problem in your file might be more subtle, and looks can be deceiving. Screenshots of the data (which you have not shown!) might not be sufficient for us to help you.
If you need further assistance, share a view-only link to an Excel file that demonstrates the problem. Upload the Excel file to a file-sharing website such as box.net/files, dropbox.com, onedrive.live.com, etc.
Note that I say "an" Excel file -- not necessarily the original Excel file, if it contains proprietary data.