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Anonymous
2024-10-25T15:47:24+00:00

Hello,

My team and I have a shared spreadsheet with my boss as the owner.
Unfortunately, my boss (owner of the spreadsheet) told me that when I input data into the report, she is receiving TONS of email notifications and this only happens with my account, for the rest of my team it doesn't.

"myname has changed an anonymous..." - This kind of email notification, and she will receive 10+.

The question is; why is this happening? and how can I avoid this from happening again?

Thank you!
N

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2024-10-25T19:45:43+00:00

    Dear N,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with your boss receiving TONS of email notifications when you perform actions on shared spreadsheet. I deeply understand the inconvenience caused and apologize for it.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we can work together to narrow down and resolve the situation. So, for further troubleshooting, could you please provide the information below:

    1. Could you please let me know if you have checked the notification settings in Microsoft Excel? **** Your boss can go to File > Options > Advanced and scroll down to the Notifications section to customize the settings and reduce or stop email notifications.
    2. May I know if your account permissions are the same as your teammates? Different permission levels can trigger different notifications. Your boss can check and adjust these settings in the sharing options of the spreadsheet.
    3. Could you please let me know if you are frequently adding comments or mentions? This could be triggering the notifications. Try to minimize these actions or check if there is a way to disable notifications for comments specifically.

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

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