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Anonymous
2024-09-07T15:30:46+00:00

why does refunds come up ba request

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-09-07T16:54:23+00:00

    Dear Noah Mahoney

    Thanks for choosing Microsoft Community.

    Based on your description, I know the scenario you are meeting.

    First, so sorry to bring you inconvenience. For this, in fact, Refunds typically come up by request to ensure that the process is handled accurately and fairly. When a customer requests a refund, it allows the company to investigate the reason for the refund, validate the request, and ensure that all necessary information is provided. This process helps prevent fraudulent claims and ensures that refunds are issued appropriately.

    If you meet any issue when you cancel the subscription and get the refund, please feel free to update me. I will continue to help you to check this.

    Hope this can help. If there is any update, please feel free to update me. Your understanding and co-operation are highly appreciated.

    Thanks for your precious time, Have a nice day.

    Sincerely

    Katherine

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