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Anonymous
2024-09-18T11:44:23+00:00

Hi, unfortunately my Onedrive is not syncing across my devices. please help

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2024-09-19T08:53:46+00:00

    Dear Wessals78,

    Thanks for visiting Microsoft Community.  I am happy to help you.

    I understand that your OneDrive is unable to sync between your devices.

    By unable to sync, do you mean that from a certain time, files uploaded to OneDrive cannot be synced to other devices? Or are some of the files not syncing with different devices?

    Is your account type a personal or business account?

    Are you uploading files on OneDrive on your computer and then not seeing OneDrive updates in other devices?

    You try the reset OneDrive method on the device that can't be synced to see if that solves the problem.

    The steps are in this support article:

    Reset OneDrive - Microsoft Support

    Since I have limited information, this first response may not always resolve your issue.

    Please feel free to contact me if you need further assistance.

    Best regards

    Miyeon.S - MSFT |Microsoft Community Support Specialist

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