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Microsoft account issue

Anonymous
2024-08-28T18:53:04+00:00

Recently I have bought a lenovo LOQ laptop and signed in using my Microsoft account. But unfortunately, I couldn't use the Microsoft services like Word, excel etc. While opening these apps, it showing it is not activated. When pressing the activate icon, it leads to a purchase window. How it is possible. It's new laptop with fully licensed software. But I am not getting the service's. Kindly help

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-08-28T19:06:12+00:00

    Uninstall the pre-installed O365 Family Trial version

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