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External Outbound Email Issue

Anonymous
2024-11-27T09:47:19+00:00

Dear Microsoft Support Team,

I am writing to follow up on ***************. For the past three days, we have been unable to send external outbound emails. Your support agent has been informing us that the team is working on it, but unfortunately, the issue remains unresolved.

The delay from the backend team is impacting our operations, and we would greatly appreciate any updates on the status of this matter.

Microsoft 365 and Office | Install, redeem, activate | For business | Other

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  1. Anonymous
    2024-11-27T14:05:18+00:00

    Hi, Mohammad Hussain1

    Good day!

    Thanks for posting into our community.

    According to your description, the issue of your concern that you've got an external outbound email issue.

    We're sorry for your experience and truly understand how frustrating it is. Since you've already contacted with the Microsoft Online Tech support team, for our forum that we could not do much for you due to lacking of the authorities.

    Nevertheless, we still have chance to inform with this team internally and ask them to update the status for you.

    Therefore, would you please give some patience and we will inform you in here once we have the new updates from this team.

    Thanks for your precious time and your understanding would be highly appreciated.

    Hope you all the best!

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