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Error when adding mendeley cite using microsoft app source

Anonymous
2024-11-02T13:13:38+00:00

hi, i have a problem when i want to add mendeley cite to my ms word using microsoft app source. Its always shows up

"Sorry, but we’re having trouble signing you in."

how am i gonna solve it? btw i'm using microsoft 365 from my university

Microsoft 365 and Office | Word | For education | MacOS

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Bob Jones AKA CyberTaz MVP 436K Reputation points
2024-11-02T20:19:32+00:00

Since the software is licensed to the university you'll need to contact their IT Support. Even if someone here might be able to explain it they can do nothing to resolve it.

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