Anyone experiencing an issue with users adding new terms to an open term set from within a document library

Question

When a user open document properties and selects the NEW TERM option from an open termset the feature is not working as expected. Expected is select new term option, create term, enter, select apply and term is set against the doc. The issue is that after creating the term and entering the term disappears and is not visible so cannot be applied. closing the pop up window and reopening the term is now there and can be applied! Has always worked as expected this is a new error across multiple tenants. Anyone got a fix for this or any thoughts

Answer 1

Dear respected Michele Marsburg,

Good morning! Thanks for posting in the Microsoft Community. We are happy to help you.

I'm sorry that you're having a uncomfortable experience using the Term Set feature in SharePoint document library that only after a refresh will the added terms appearing in the correct place and able to be applied, and from the situation you've encountered, we deeply understand the inconvenience caused and apologize for it.

According to your description, I understand your concern and I would like to collect more detailed information to better investigate the scenario, and in order to protect your privacy, I just sent you a private message, please access the private message by clicking this icon.

I appreciate your patience and understanding, and I appreciate your time and cooperation.

Sincerely

Mia