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Removing App from list

Anonymous
2024-10-22T14:57:07+00:00

OneDrive keeps showing up in Apple's App Store as something I need to update (but then get errors when trying to update it), yet I'm using Office365 with a different account. and that version of OneDrive updates correctly. How do I remove the app from my list of things I've bought on the Apple App Store to prevent this error?

Thanks in advance :-)

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2024-10-23T10:05:55+00:00

    Hi Marc Bond1,

    Thanks for visiting Microsoft Community.

    I understand the issue you are currently facing. However, the list of purchased apps displayed in the App Store involves your Apple ID account information. Microsoft forum technical support cannot directly handle this. I recommend that you contact Apple's technical support directly support.apple.com for this issue.

    Disclaimer: Microsoft makes no implied or other warranties, and is not responsible for information obtained from linked third-party websites or for any technical support related to technology provided by such sites.

    Best Regards,

    Jonathan Z - MSFT | Microsoft Community Support Specialist

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