Archiving Concern

Question

Hi Support, May we know what happens to the archive if we remove the additional Exchange Online Plan 2? A lot of our tenant users have expanded mailbox but barely any emails in their mail inbox.

Thank you!

Answer 1

Hi Libeamlak Zelalem MSFT

I have another question, Is there a way or is it possible that we can max up to 20TB, instead of 5TB?

By the way, we have an Admin Center, we are using a Business MS account and willing to pay for an additional OneDrive storage size on of our user account.

Thank you!

Answer 2

You are welcome!

In the meantime, please feel free to let me now if there are any questions and if incase my reply helps to clarify the issue, could you please help to vote or submit feedback on my above reply? it helps other user who are searching for the same information. Thanks for your support and understanding.

For other questions, feel free to add your post in the Microsoft Community team.

Thank you for your precious time. Have a nice day! 

Sincerely,

Libeamlak | Microsoft Community Moderator

Answer 3

Hi Libeamlak Zelalem MSFT

Thanks for your immediate prompt. We really appreciate it.

Thank you!

Answer 4

Dear Theresa Calunsag,

Good day! Hope you are doing great!

We haven't heard back from you, if you've received my reply and need further help, please do not hesitate to respond with more information.

Thanks so much for your time. Have a nice day!

Sincerely,

Libeamlak | Microsoft Community Moderator

Answer 5

Dear Theresa Calunsag,

Good day! Thank you for posting to Microsoft Community.

In order to understand your query and provide accurate information, May I please double confirm if users already have Exchange Online Plan 1 and Exchange Online Plan 2 has been assigned as an add-on plan? If so, when you remove the additional Exchange Online Plan 2, which will impact the archiving capabilities for tenant users. Exchange Online Plan 2 offers 100 GB of capacity and the ability to scale up to 1.5 TB using auto-expanding feature. Without this plan, users will revert to the limits of Exchange Online Plan 1, which includes a 50GB primary mailbox and a 50GB archive mailbox.

As a result, if a user has more than 50 GB of archive data in their archive mailbox, they will lose the items that stored above this storage limit. However, since you mention that, users have expanded their mailboxes but barely have any emails in their inboxes, so downgrading to Plan 1 can be a cost-effective solution while still providing enough storage space to meet their needs.

If you have any other question or I have got you wrong, please feel free to me know.

Thank you for your precious time. Have a nice day!

Sincerely

Libeamlak | Microsoft Community Moderator