Visual Basic window pop-up

Question

Good evening,

When I open MS Word of MS Powerpoint only (this does not happen when opening MS Excel), the following window pops up twice,

My system information is as follows:

Apple M3 Pro

macOS: Sequoia 15.1

Kindly advise how I can prevent these pop-ups.

-George D. McCallion

Answer 1

Since this question is about Adobe Acrobat I suggest that you contact Adobe support.

Answer 2

Good morning,

I have recorded a 36s video of the issue, which is still taking place.

Advise how I can send you the video.

Thank you in advance.

Sincerely,

George

Answer 3

The best way to take care of Error 53 from  Adobe is to remove some hidden files. 

**Delete "linkCreation.dotm"**from this folder:
 ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Word/

Delete“SaveAsAdobePDF.ppam” from this folder:
 ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/PowerPoint

Delete “SaveAsAdobePDF.xlam.” from this folder:
 ~/Library/Group Containers/UBF8T346G9.Office/User Content/Startup/Excel/

To get to these hidden files, in Finder press Shift+Command+L to take you to the library folder, then drill into the folders as shown above. Except in Sonoma use Finder’s Go menu and then choose Go to Folder then enter**~/Library**and press return to get to the hidden library folder.

(2024) Adobe has recently moved the location of the .ppam file. Follow the same steps to open you user Library folder, but then try looking in ~/Library/Application Support/Microsoft/Office365/User Content/Startup/PowerPoint

Answer 4

Unless Adobe has provided an update you'll need to remove their add-in. Contact Adobe Support for assistance.