Microsoft Authenticator set up with multiple work organizations using MFA

Question

I bought a new phone on which I had Microsoft Authenticator set up with multiple work organizations using MFA. I no longer have access to that phone. On the new phone, I installed Microsoft Authenticator without having a backup from the old one and set up only one organization. How do I add all the organizations to the new phone? I want to mention that no matter what I do, it asks me to access Microsoft Authenticator from the old phone.

Answer 1

Contact the support desk for that organization to have your MFA settings reset.

See; Manage authentication methods for Microsoft Entra multifactor authentication - Microsoft Entra ID | Microsoft Learn