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Anonymous
2024-10-29T23:25:56+00:00

I am trying to make an eductional email at microsoft but this red message appears when i want to make an account+ wrongly i make an personal account by the universal email

Microsoft 365 and Office | Install, redeem, activate | Other | Other

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  1. Anonymous
    2024-10-31T02:51:17+00:00

    Hello,مينا فيكتور

    Welcome to the Microsoft community!

    I have realized your issue about education account.

    I wish I could handle your problem, Since this is a Microsoft community for individuals, the issues seems to require more specialized support, I suggest you try to seek help at Microsoft Learn, where there are more experts in related fields who can provide you with better solutions.

    you can click on "Ask a question", there are experts who can provide more professional solutions in that place.

    Here is a link to the forum where you can raise specific scenarios and share your idea to help solve the problem.

    Microsoft 365 - Microsoft Q&A

    Or you can try clicking on Contact Support in the screenshot!

    Sincerely hope that your question will be dealt with appropriately after contact the correct department. Thank you for your understanding!

    Feel free to post back if you need further assistance. 

    Thank you for your understanding and patience and I look forward to hearing from you.

    Ryan - MSFT | Microsoft Community Support Specialist

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