Regular Microsoft emails - someone requesting passcodes, but it is not me

Question

Hi,

Should I be worried that I am receiving regular emails that say:

Hi XXXXXX,

We received your request for a single-use code to use with your Microsoft account.

Your single-use code is: 603747

If you didn't request this code, you can safely ignore this email. Someone else might have typed your email address by mistake.

Thanks,
The Microsoft account team
Privacy Statement: https://go.microsoft.com/fwlink/?LinkId=521839
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052

Answer 1

Hello. Jo Grady1

Thank you for posting in the Microsoft Community.

It appears that your username has been compromised and some scammers are constantly trying to send login requests to steal your account information.

Luckily, because your account has a login verification method added to it, which is the verification method you received with the CAPTCHA.

To better secure your account, I recommend that you add a new alias to your Microsoft account, set the new alias as the primary alias, and then unlink the email address associated with the originally compromised username.

Adding a new alias actually adds a new email address to your Microsoft account that you can use to log into your Microsoft account. Rest assured that this is just one more way to sign in, and the account you sign in to will still be the same Microsoft account you use.

Please click https://go.microsoft.com/fwlink/p/?linkid=864833 to add an alias.

For more information, please refer to :Add or remove an email alias in Outlook.com - Microsoft Support.

I hope the above information is helpful, if you have any questions or need further assistance, please feel free to contact me.

With best regards

InaX-MSFT | Microsoft Community Support Specialist

Answer 2

Hello. Jo Grady1

Thank you very much for your response.

I'm glad I was able to help, and if you think the answer above solved the problem, please feel free to mark yes or no so that other customers can find a solution faster.

Thank you for your understanding and support.

Best regards

InaX-MSFT |Microsoft Community Support Specialist

Answer 3

Thank you :)