Operation could not be completed (error 0x00000bcb).

Rudolf Amarlapudi 456 Reputation points
2021-09-01T20:18:10.14+00:00

Hello,

We are running a Windows Server 2016 Standard.

Adding a printer using the following process:
Control Panel | Devices & Printers | Add Printer (Choose a device launches) | Select Printer | Next.
I get:
128404-image.png

I've tested with the following:

  1. Verify that an x86 driver is available for the shared printer.
  2. Tested by using UNC after selecting "My printer is not listed". This appears to work, although I have to enter Admin credentials to allow installation of the driver.
  3. Spooler has been restarted.

Can you furnish appropriate troubleshooting steps?

Thanks in advance.

Regards,
Rudy

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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  1. Limitless Technology 39,356 Reputation points
    2021-09-02T18:37:41.827+00:00

    Hello @Rudolf Amarlapudi

    I would like to suggest if its network Printer then Add using option "Add a printer using a TCP\IP address or hostname"' -> enter Printer IP -> Device Type TCP\IP Device -> Select Driver or give drivers files.

    If the reply was helpful, please don’t forget to upvote or accept as answer.

    1 person found this answer helpful.
  2. Ford_Focus 1 Reputation point
    2021-09-22T08:02:18.207+00:00

    We are facing the same issue on our RDS env.
    As admin i'm able to open the printer (so driver is already installed) But as an user i get the same error.

    The RDS is Windows Server 2016 Standard and the printserver is Server 2012 R2.

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