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Anonymous
2024-09-24T05:06:54+00:00

Ihave new laptop, and i cannt activation Microsoft Home and student 2021 EROR CODE : REQUESTEDASSETOFSTOCK.. I NEED HELP PLISS

Microsoft 365 and Office | Install, redeem, activate | For home | Other

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  1. Anonymous
    2024-09-24T09:15:46+00:00

    Have you uninstalled the pre-installed O365 Family Trial?

    Is this O2021 H&S that you purchased or did that laptop makers state it included a "free" version as if so you have to activate as per that laptop makers instructions

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  2. Anonymous
    2024-09-24T10:59:49+00:00

    Hi, dm computer

    Try reactivating it again and is the problem still there?

    Best wishes

    Aiden.C - MSFT |Microsoft Community Support Specialist

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  3. Anonymous
    2024-09-24T09:21:30+00:00

    Hi, dm computer

    Thank you for using Microsoft products and posting them to the community.

    Is your Office 2021 pre-installed on your computer? Or did you buy it on the official website or a third-party website?

    If it is pre-installed on your computer, you can consult your computer manufacturer.

    If it is subscribed from the official website, you can contact the Microsoft support team:

    Contact Microsoft Support.

    1. Visit this website: Contact - Microsoft Support
    2. Type contact in the search box there.
    3. Now click Get help, and Select Contact Support below.
    4. Go to the Products and services tab, and choose either Microsoft 365 and Office category or Other Products
    5. On the Category tab, choose Manage My Subscription or other alternatives.
    6. Go to Confirm.
    7. You can now choose the option of Chat with a support agent on your web browser.

    Please Note: The Chat support team only works at certain times, so if the last window says you are not available, try to open it again the next day. If you prefer phone support, you can leave a phone number. That way, they can call you and help you.

    Best regards,

    Aiden.C - MSFT |Microsoft Community Support Specialist

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