Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hi, tyson Eagleton
Thank you for using Microsoft products and posting them to the community.
Where is the account not loading? Is there any error reported? Is it not loading on the web side or the client side?
Are you on a personal or business account? Are you in a home network environment or a business environment?
Looking forward to your reply.
Best wishes
Aiden.C - MSFT |Microsoft Community Support Specialist