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Hi,
I am purchasing an Exam PL-200 Microsoft Power Platform Functional consultant When I am going for checkout and paying through Master Card id says "The credit card payment option is not available for this order. If you need additional information, please contact customer service." Even after paying with VISA it gives same error.
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks Shajia,
I just posted to relevant Community.
Dear Shafquat Ali
Good day to you and thanks for your post in Microsoft community. Hope this finds you well.
I am writing to sincerely apologize for the inconvenience you have experienced due to Payment related issue when Purchasing Exam.
As your query is related with Payment related issue when Purchasing Exam**,** we have a separate community team, so it is recommended to post through Results in Microsoft Credentials - Training, Certification, and Program Support so that a support agent from that team can verify and provide you with the necessary information.
Apologies for redirecting you to different community as we belong to Microsoft Community site, our forum is available for public. Also, we have limited resource and privilege to examine account related scenarios. so, to get the fast and better assistance, we have redirected you in the correct path.
If there is anything we can assist you or if you have any further concerns, please do not hesitate to reach out to us. Your satisfaction is our top priority, and we are here to support you in any way we can.
Your kind understanding is greatly appreciated.
Sincerely,
Shajia Afrin | Community Moderator