Outlook discrepancy

Question

We are using Microsoft Defender portal to configure the settings for monotor reported messages. When we are saving it and open the outlook, we can see report button is still there. How to fix this issue? I will be very thankful if anyone can share their ideas yo resolve this. We had to engage our IT team and they advised us to contact Microsoft support. Thank you

Answer 1

Hello VP Steve Wilsonn,

Good day. Thank you for posting in the community!

Sincere apologies for any inconvenience this issue might be causing you. It's a known issue by Microsoft. This issue has been escalated to the Microsoft Defender Team for a fix. We will update this topic as soon as the fix status is available. Below I am sharing the details:

ISSUE

Using the Microsoft Defender portal, you configure user reported settings and set “Monitor reported messages in Outlook” to be “Use a non-Microsoft add-in button”. After saving these changes and restarting classic Outlook you find the Report button is still available on the Outlook ribbon.

Reference: Classic Outlook Report button not removed after setting “Use a non-Microsoft add-in button” - Microsoft Support

STATUS: INVESTIGATING

This issue has been escalated to the Microsoft Defender Team for a fix. We will update this topic as soon as the fix status is available. 

This feature is associated with Microsoft 365 Roadmap ID 371388. Additional specifics about the rollout are published for tenant admins to access in the Admin Portal as message center post MC841229.

Roadmap Link: Microsoft 365 Roadmap | Microsoft 365

If you find my provided solution useful, you can vote for it. With your vote, other users looking for the same details on this community site can easily find this topic.

Thank you very much for your valuable time and your cooperation.

Sincerely,

Md Ashabul Haque | Microsoft Community Moderator