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OneNote sync never ends

Anonymous
2024-08-21T07:04:54+00:00

See this video. how do I have OneNote Sync the notebook?

Microsoft 365 and Office | OneNote | For education | Windows

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  1. Anonymous
    2024-08-22T09:08:51+00:00

    Dear Johannes Kingma,

    Good day! Thank you for posting in our community. If your OneNote sync seems to never end, there are several troubleshooting steps you can take to resolve the issue. Here’s a general guide to help you:

    1. Check Internet Connection
    • Ensure your internet connection is stable. Sync issues can occur with intermittent or slow connections.
    • Try changing a network and see if it can be synced.
    1. Perform backup and Close all your Notebooks.

    You can back up notebooks by clicking File > Options > Save & Backup > choose the backup location and click Backup all notebooks now.

    1. Close all Notebooks and close the OneNote Client.

    1. Clear OneNote cache from:
      %localappdata%\Microsoft\OneNote\16.0\cache
    2. Uninstall Microsoft Office Apps from Control Panel > Uninstall a program
    3. Re-install it from Microsoft portal.

    1. After App is reinstalled, please first open the notebook from Online, and click editing > open in desktop app to open it. Then please check if issue can be resolved.

    Thank you for your cooperation and have a nice day!

    Best Regards,

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