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I am using firefox. This is a factory reset laptop and i cant open microsoft edge. It says its installed in the store but cant open it. This is the error message i get when entering the product code.
Sorry, we don't recognize the product key you entered. Please check that you typed it correctly.
If the product key you entered is correct, you may need to enter it on a different site. See other product types below:
Office 2010Office for Mac 2011Office 365 Business PremiumWindows or XboxMicrosoft or Xbox gift card or code
Error Code:
TokenNotFound
Correlation Id:
44aa7ace-6eff-42f7-a624-08d31d672186
Timestamp:
2024-10-28T04:52:55.213Z
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You should be able to reinstall using your associated account. Maybe that is what you ended up doing?
forget it mate the problems with me, old age..
Office Home 2024
Which version of Office are you trying to install?