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Question

Hello, I used the notebook. Regarding the work, I worked on it for more than a week and it took all my time and effort. I saved the file, then the laptop charger died, and when I opened it, the file became all incomprehensible squares. Is it possible to return the file as it was? I hope for a response. I cannot imagine that. All my efforts will be wasted

Answer 1

Dear Tasneem,

Good day! Thank you for reaching out to the Microsoft Community. We are here to assist you.

I'm really sorry to hear about your situation. Losing important work can be incredibly frustrating. Let's try to recover your Word document. Here are a few methods you can try:

1. Open and Repair:

• Open Microsoft Word.
• Go to File > Open > Browse.
• Select the corrupted file.
• Click the arrow next to the Open button and select Open and Repair.

1. Recover Text from Any File:

• Open Microsoft Word.
• Go to File > Open > Browse.
• Select the corrupted file.
• In the Files of type dropdown menu, select Recover Text from Any File.

1. Insert the Corrupted File into a New Document:

• Open a new Word document.
• Go to Insert > Object > Text from File.
• Select the corrupted file and insert it.

1. Use Previous Versions:

• Right-click on the corrupted file in File Explorer.
• Select Properties > Previous Versions.
• If there are any previous versions available, select one and click Restore.

If these steps don't resolve the issue, please provide below information to narrow this down. By answering these questions and trying these steps, we can get a better idea of what might have happened and how to proceed with recovering your document.

1. What is the file extension of your document? (e.g., .docx, .doc). Sometimes, changing the file extension can help open the file in a different format.
2. Have you tried opening the file on a different computer or with a different version of Word? This can help determine if the issue is with the file itself or the software.
3. When you open the file, do you see any readable text at all, or is it all squares and symbols?
4. Have you tried opening the file with a text editor (like Notepad) to see if any of the content is readable?

Have a great day and take care! 😊 

Sincerely, 

Naren | Microsoft Community Moderator