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Question

IM GRAPHIC DESIGNER I NNED WORD FOR MY STUDY IN UNIVERCITY

Answer 1

Dear Housin,

Good day!!

Apologies for the inconvenience caused and please don’t worry, let’s work together on your concern and move towards a resolution path.

As per the description shared, I understand you want to use the Microsoft Word application and I would like to let you know that if you want to use the Office apps on your computer, you need to have license called “The latest desktop version of Office”.

Since you have mentioned “for my study in university”, I would like to confirm whether your university has provided any Office 365 account to you. If yes, please check whether you’re the Office 365 account provided by your university has assigned you the mentioned license in the Subscriptions page:

Open the browser such as Google Chrome> Click on the three dots at the top right> New Incognito window> Access https://portal.office.com > Enter Office 365 account details> Click on the profile picture at the top right (beside the question mark icon)> View Account> Scroll little down and click on Subscriptions> See whether you are having the “The latest desktop version of Office”.

If no, then please contact the IT admin of your university and request them to assign the Office apps license so that you can install the Office apps and use on your device. Reference: How do I find my Microsoft 365 admin? - Microsoft Support

If you are having the mentioned license, then you can install the Office apps on your device without any issue via following the steps in this article: Download and install or reinstall Microsoft 365 or Office 2021 on a PC or Mac - Microsoft Support

If there is any misunderstanding or confusion, we apologize and request you to share the more detailed information with some screenshots which will help us to better understand and guide you further.

Appreciate your patience and understanding. Have a great day!!

Best Regards,

Sophia