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Split from this thread.
Step 1
Enter your product key
*****-*****-*****-*****-*****
We'll add your product key to *******@yahoo.com Change
Sorry, we don't recognize the product key you entered. Please check that you typed it correctly.
If the product key you entered is correct, you may need to enter it on a different site. See other product types below:
Office 2010Office for Mac 2011Office 365 Business PremiumWindows or XboxMicrosoft or Xbox gift card or code
Error Code:
TokenNotFound
Correlation Id:
6df3fe0f-629e-4bf1-99d1-1ce6866056fa
Timestamp:
2024-06-19T00:15:39.981Z
CancelNext
Purchased at Best Buy
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hello, I have mosaiced your product key and email to protect your privacy. Since you purchased from Best, I suggest you can go to Best after-sales for advice and provide the correct product key.