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Discrepancy in getStaffAvailability API Response vs. Microsoft Bookings Page

Anonymous
2024-11-25T12:34:43+00:00

I am experiencing a discrepancy in the output of the getStaffAvailability API compared to the availability displayed on the Microsoft Bookings page.

I am using the same payload in my API request, but the response shows a one-hour difference for a specific day. I have attached screenshots for further clarification.

API Response

Booking Page Response

Could you please investigate this inconsistency. Please let me know if more details needed.

Microsoft 365 and Office | Subscription, account, billing | For business | Other

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  1. Anonymous
    2024-12-02T14:49:38+00:00

    Dear Christopher Hunt1,

    Thank you for providing more information.

    I apologize for any confusion caused by my previous response. I have checked and understand now that the issue is specifically related to the getStaffAvailability endpoint of the Microsoft Graph Booking API and not to Power Automate.

    I appreciate your patience and would like to provide correct information: The current category you posted in primarily focus is on Microsoft 365 Business Exchange Online and Mail flow issues.

    For issues specifically related to the Microsoft Graph or developer, I recommend posting your concerns in the Microsoft Teams Development - Microsoft Q&A or publish a new thread on the Microsoft Q&A forum with a Microsoft Graph API tag. Specialists in these teams can offer dedicated solutions. I'm sorry for redirecting you, but this will provide quicker and more precise help.

    Please do not hesitate to post your queries in the Microsoft Community, and we will always do our best to assist you. We also invite you to vote the reply so that others may find it easier. Thank you for your time and wish you a nice day.

    Thank you for your cooperation and understanding.

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  2. Anonymous
    2024-11-26T03:41:26+00:00

    Thank you for your response. However, I would like to clarify that the issue is not related to Power Automate. It is specifically connected to the getStaffAvailability endpoint of the Microsoft Graph Booking API.

    The discrepancy in availability (as outlined in my initial message) is observed directly in the API response and not due to any Power Automate flows or configurations.

    Could you please re-evaluate the issue within the context of the Microsoft Graph Booking API and provide further assistance? Let me know if additional details or examples are needed.

    Thank you for your support, and I look forward to your resolution.

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  3. Anonymous
    2024-11-25T19:18:20+00:00

    Dear Christopher Hunt1,

    Good Day! Thank you for reaching out to Microsoft community support.

    Regarding your query about "Discrepancy in getStaffAvailability API Response vs. Microsoft Bookings Page". 

    I apologize for any inconvenience caused by the Power Automate service. Our primary focus is on Microsoft 365 Business Exchange Online and Mail flow issues, and I would like to provide some guidance regarding your query.

    For issues specifically related to the Power Automate service, I recommend posting your concerns in the relevant community. You can find specialized assistance in the "Power Automate " section at Microsoft Teams Development - Microsoft Q&A. Experts in this category have extensive knowledge of the Power Automate service and can provide tailored solutions to unique problems.

    I apologize for redirecting you to a different community, but I believe this step will ensure faster and more accurate assistance for your specific scenario.

    Thank you for your cooperation and understanding. Please do not hesitate to post your queries in the Microsoft Community, and we will always do our best to assist you.

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