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Android mobile office apps keep requesting restart

Anonymous
2024-09-01T09:18:12+00:00

I recently added MS Office on my laptop and it works fine. I installed Word, Excel, Outlook lite and OneNote on my S24 android phone. Every time I open Word or Excel I get the message about signing in again. The app works even if I disregard this. I have uninstalled, reinstalled, stopped, cleared cache. What can I do to stop these messages?

Microsoft 365 and Office | Install, redeem, activate | For home | Android

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  1. Anonymous
    2024-10-19T15:10:39+00:00

    HOW? IT DOESN'T WORK

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  2. Anonymous
    2024-09-01T13:06:56+00:00

    Hello Duke,

    Welcome to the Microsoft Community.

    It seems you are having issues related with the connected experience settings in Microsoft. Please have a check for the privacy settings in Office apps by clicking on your avatar icon and "Privacy Settings" option. Try disabling the switches under "Connected experience", then close and restart the app to check your issue. You can re-enable those options later.

    If your issue persists, please post back to tell us your issue. We will give you further assistance with our best efforts.

    Best Regards,

    William.Y | Microsoft Community Support Specialist

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