word document scroll issue when viewing in IFrame

Question

I am trying to view a word document inside an iframe, it is working but there is a div with id AppHeaderPanel and class .AppHeaderPanel.RaisedZIndexIncrease haveing z-index as 999 causing the issue with document scroll, because this header is hiding some scroll on top, so to scroll we first need to click bottom of header to click the scroll, please let me know how I can fix it, css is loading from https://res-1.cdn.office.net/officeonline/hashed/cd883d5a50cb022e/wordviewer.css

Answer 1

Dear Anurag gupta4，

Welcome to Microsoft Community.

We understand that you have problems viewing Word in an IFrame.

According to your description, you need to view a Word document in an IFrame but the corresponding index and information are displayed, which causes problems with your scrolling.

We suggest that you try changing your mouse or browser or device information to re-open your document to confirm whether it is valid.

At the same time, since opening your Word document requires corresponding formatting and code information, we are worried that some incorrect formats in your IFrame will affect your scrolling function.

There is a special section for this issue in Microsoft learn (English only). The experts there may know more about how to solve your problem.

It is designed to support advanced users like you. Many users prefer to ask questions and get more professional responses through this section.

Here is a link to the forum where you can ask specific questions and share your ideas for solving the problem.

Word Management - Microsoft Q&A

Finally, although I can't help you further, I hope the information I provide can help you find a better direction.

I will keep this issue on file in case our great volunteers come up with ideas for you.

Best regards

Zenobia.Z | Microsoft Community Support Specialist