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Copilot pro refund

Anonymous
2024-09-27T09:49:56+00:00

Hello,

My copilot pro trial ended and charged me for one month. I have cancelled it straight away, but I can't find where to request a refund.

How do I contact Microsoft support? I can only see where to ask the community and other help articles that haven't helped.

I can't see a refund button, just that my access will end one month from now.

Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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  1. Anonymous
    2024-09-27T10:47:23+00:00

    Hi! Elly Gf,

    Welcome to the Microsoft Community! I'd love to help you, but unfortunately, As the issue of refunds involves the user's private information, In order to avoid disclosing these information in a public Community forum, we recommend that you consult with online support, where more appropriate specialists are available to provide relevant and professional help.Go to the following Web site: Contact - Microsoft Support.Select Contact Support (sign in to your personal Microsoft account).Under Products and services, select options related to your product.Under Category, select Manage my subscription.Go to Confirm.Select Chat with a support representative or request a callback.

    Thank you for your understanding and patience. I hope your problem is solved successfully.Best RegardsEddy | Microsoft Community Support Specialist

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