Word text size is different

Question

Word inputs all have different text sizes, a problem that popped up today.

Answer 1

• Why a sample file is important for troubleshooting - - - - - - - and how to do it.
• How to include a screenshot in your post here in the Microsoft Community

Answer 2

Typically, if the point size hasn't changed but the text looks too big or too small, you need to change the zoom. For example, you can use the Zoom Slider on the bottom right of the Word window.

Could you upload a screen shot which illustrates what you see in Word?

Answer 3

If you send me a copy of the document, referencing this thread in the covering email message, I will investigate the issue.

Answer 4

Dear Gladys W. Thurber,

Thanks for visiting Microsoft Community.  I am happy to help you.

I understand that the text size changes when entering text in Word.

Due to the limited information I have learned, I am unable to provide you with accurate advice. In order to better understand and solve your problem, I need to confirm some information with you:

1. If it's convenient for you, could you share a screenshot of what you are experiencing with me?
2. What is your Office version? You can click File in the upper left corner, select Account, and your Office product information can be displayed under Product Information on the right side. If it is convenient for you, can you take a screenshot and share it with me?
3. Does the text size change in Word that you create yourself or does the text size change when I enter text in a Word file that someone else has shared with you?

Before you reply me, you can try the following:

1.Cancel the add-ons

Click the top left corner of the document File - Options - Add-ons - Manage the place to change to COM add-ons, and then select "Go to", uncheck all the add-ons, click OK, restart the document, look at the effect.

2. Delete word templates

Close all documents, press Windows + R, in the open Run box, type: %AppData%\Microsoft\Templates, press Enter.

Backup and delete the .dotm extension of the file, such as Normal.dotm, and then reopen the word document to see if the problem is solved.

3.Registry reset office.

Close all office applications.

Press Windows + R , in the run box that opens type: regedit and press enter.

Locate the following key value and rename the Office folder (right-click on it and select Rename, e.g. rename Office to Officeold)

HKEY_CURRENT_USER\Software\Microsoft\Office

Then re-open the word document to try the effect.

Disclaimer: Modifying the registry or workgroups is usually geared towards advanced users, administrators, and IT professionals, and it can help fix some problems, however, improper registry modifications can cause serious problems. Therefore, please make sure to follow the steps below strictly. For further protection, make a backup of the registry before modifying it.

Please feel free to contact me if you need further assistance.

Best regards

Miyeon.S - MSFT |Microsoft Community Support Specialist