Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi! TerryFoster2,
Welcome to the Microsoft Community! I wish I could handle your problem, however, this issue is more suitable for publishing on Microsoft Learn (English only), you can click on "Ask a question", there are experts who can provide more professional solutions in that place. Here is a link: Office - Microsoft Q&A to the forum where you can raise specific scenarios and share your idea to help solve the problem.
Sincerely hope that your question will be dealt with appropriately after contact the correct department. Thank you for your understanding!
Thank you for your understanding and patience.Best RegardsEddy | Microsoft Community Support Specialist