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Correlation ID: xxxx

Anonymous
2024-08-06T04:25:19+00:00

Dear Microsoft,

I cannot share the file in OneDrive to external user to view but cannot download. I received Correlation ID: xxx

It would be highly appreciated if you could help.

Best regards,

Microsoft 365 and Office | SharePoint | For business | Other

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  1. Anonymous
    2024-08-06T06:08:56+00:00

    Dear Sirin Chakamanont,

    Good day. Thank you for posting to Microsoft Community.

    Based on the information you provided, did you create this file or did someone else share it with you? If someone else shared it with you, it is possible that the owner of the file has set permissions that prohibit downloading and sharing the file. You will need to contact the owner of the file to confirm this.

    If you are the owner of the file, may I know is the file located in one of the SharePoint document libraries? If not, may I know do other files located in OneDrive have the same issue?

    Please let me know your result. Thank you for your time and patience.

    Sincerely,

    Claire | Microsoft Community Moderator

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